SkyPulse

Panos — Personal IT Sandbox

🎯

Primary Focus

🛠️ IT Support Engineering & Technical Operations

🔐 Identity & Access Management (IAM) Specialist

This is a playground. No mission-critical systems, no sensitive data. If you've landed here by accident, you're welcome to look around — there isn't much to see yet. 🙂

Core Expertise

🛠️ IT Support Engineering 🔐 Identity & Access Management 🌐 Networking & Infrastructure 📱 Endpoint Management ☁️ Cloud Administration

Technical Specializations

🛠️

IT Support Engineering

PRIMARY FOCUS

8+ years of enterprise technical support: incident resolution, system troubleshooting, Active Directory management, user provisioning, help desk operations, and IT service delivery.

Active Directory ServiceNow Citrix Incident Resolution User Provisioning

🔐

Identity & Access Management (IAM)

PRIMARY FOCUS

1+ year specialized in Omada IAM: identity lifecycle management, user provisioning automation, access governance, role-based access control, certification campaigns, and identity workflows.

Omada IAM Identity Governance Access Certification RBAC Identity Workflows Provisioning Automation

📲

Endpoint Management

Jamf Pro administration, device compliance, app deployment, macOS/iOS configuration profiles

Jamf Pro macOS

🌐

Network Administration

TCP/IP, VPN, DNS, DHCP, network troubleshooting, firewall configuration

VPN DNS

🚀 IT Support Engineer · Munich, Germany

STATUS: OPERATIONAL

•

📍 Munich, Germany

•

Years IT Support

Year IAM

🛠️

Always Building

Tools & Technologies

🔐 Omada IAM

🔗 LDAP

🍎 Jamf Pro

🌐 Networking

📁 Active Directory

🎫 ServiceNow

💻 PowerShell

☁️ AWS / Azure